LogoMagic
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Frequently Asked Questions
Quick answers to common questions about LogoMagic.
All
General
Shopify
Desktop
WooCommerce
Billing
Suppliers
Technical
What is LogoMagic?
Which LogoMagic product should I choose?
Can I use LogoMagic across multiple stores or platforms?
What image formats can I use for logos?
Does LogoMagic modify my storefront theme?
How does billing work for the Shopify app?
What's included in the Shopify free plan?
Does LogoMagic work with all Shopify themes?
How do I cancel or change my Shopify plan?
Can I import products from a supplier without adding a logo?
How do I install the desktop app?
How many machines can I use one desktop license on?
Does the desktop app work offline?
How do I move my desktop license to a new computer?
How does the desktop app get updates?
I see a Windows SmartScreen warning during install. Is that safe?
How do I install the WooCommerce plugin?
Is one WooCommerce license good for multiple sites?
Can I move my WooCommerce license to a new domain?
What happens when my WooCommerce subscription ends?
Does the plugin work with WordPress multisite?
Why is the desktop app a one-time $49 but WooCommerce is $49/year?
Do you offer refunds?
What payment methods do you accept?
Which suppliers are supported?
Can I connect my own supplier API credentials?
What if my supplier isn't on the list?
How often are the preloaded catalogs updated?
Still have questions?
Our support team is happy to help.
Contact Support